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Indicators for effective visiting primary care services: A case study.

Laura J Healy1, Gavin Beccaria1, Peter McIlveen2

  • 1School of Psychology and Counselling, Faculty of Health, Engineering and Sciences, University of Southern Queensland, Toowoomba, Queensland, Australia.

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|November 30, 2022
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Summary
This summary is machine-generated.

A seven-principle model demonstrates clinical utility for evaluating visiting primary care services. This framework supports community-focused assessments and has led to a new self-assessment protocol for rural and remote health providers.

Keywords:
evaluationhealthoutreachremoterural

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Area of Science:

  • Healthcare Management
  • Primary Care Services
  • Rural Health

Background:

  • Visiting primary care services are crucial for rural and remote communities.
  • Evaluating the effectiveness of these services is essential for resource allocation and patient well-being.
  • A standardized model can enhance the assessment of such services.

Purpose of the Study:

  • To assess the clinical utility of a seven-principle model for evaluating visiting primary care services.
  • To conceptualize the model as a practical evaluation tool.
  • To develop a self-assessment protocol based on the model.

Main Methods:

  • A case study design was employed, focusing on Outback Futures, a visiting primary care service.
  • Data were collected through four group interviews with executive staff between July and November 2021.
  • Thematic analysis was used to analyze the interview data.

Main Results:

  • The seven-principle model showed clinical utility within the case study.
  • A community-focussed approach is vital for assessing the impact of visiting services in rural and remote areas.
  • Key themes identified were the fundamental nature of relationships, the importance of co-design, and the challenges of effective service delivery.

Conclusions:

  • The seven-principle model is suitable for evaluating visiting primary care services, including the case study organization.
  • A self-assessment protocol was developed from the model for practical use by visiting services.
  • Further research is recommended to apply the model and protocol for consistent evaluation of visiting primary care services.