Promoting Nurse Manager Professional Well-being
Jane Mericle1, Catherine Haut, Pam Jones
1Author Affiliations: Executive Vice President, Chief Nursing Executive, and Patient Operations Officer (Dr Mericle) and Director of Nursing Research and Evidence-Based Practice (Dr Haut), Nemours Children's Health, Delaware Valley, Wilmington; and Associate Vice Chancellor for Health and Wellness and Associate Professor (Dr Jones), Vanderbilt University School of Nursing, Nashville, Tennessee.
Nurse managers face high stress, impacting job satisfaction and effectiveness. This project implemented strategies to support nurse manager well-being and improve leadership in a children's hospital.
Area of Science:
- Healthcare Management
- Nursing Leadership
- Organizational Psychology
Background:
- Frontline leaders, particularly nurse managers (NMs), are crucial for healthcare delivery success.
- The NM role is highly stressful, contributing to burnout, reduced job satisfaction, and diminished leadership effectiveness.
- Supporting nurse manager well-being is essential for maintaining a competent and satisfied healthcare workforce.
Purpose of the Study:
- To implement and assess organizational strategies aimed at enhancing the professional well-being of nurse managers.
- To identify and address key stressors impacting nurse managers in a complex healthcare setting.
- To improve leadership effectiveness and job satisfaction among nurse managers through targeted interventions.
Main Methods:
- A quality improvement project was conducted in a large children's hospital.
- Pre- and post-intervention assessments were utilized to measure changes.
- A focused improvement event was designed and implemented for nurse managers.
Main Results:
- Organizational strategies to support professional well-being were identified.
- Interventions were implemented to enhance support systems for nurse managers.
- The project aimed to mitigate burnout and improve leadership outcomes.
Conclusions:
- Targeted organizational strategies can effectively support nurse manager well-being.
- Enhancing support for nurse managers is vital for healthcare leadership and job satisfaction.
- Addressing NM stress is critical for quality healthcare delivery.
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