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The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
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Exploring challenges and mitigation strategies towards practicing Teledentistry.

Ayesha Fahim1, Zakia Saleem1, Khizar Ansar Malik2

  • 1University College of Dentistry, University of Lahore, Lahore, Pakistan.

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|December 30, 2022
PubMed
Summary

Dentists in Pakistan face personnel, technological, and organizational challenges with teledentistry. Solutions include staff training, government support, and improved infrastructure for wider dental care access.

Keywords:
ChallengesSolutionsTeledentistryTelehealthVirtual dentistryVirtual patient

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Area of Science:

  • Dental Informatics
  • Public Health
  • Health Services Research

Background:

  • Teledentistry adoption surged during the COVID-19 pandemic for remote dental consultations and monitoring.
  • Dentists in developing nations like Pakistan encounter unique obstacles in implementing teledentistry.

Purpose of the Study:

  • To explore the challenges encountered by dentists practicing teledentistry in Pakistan.
  • To identify potential solutions proposed by these dentists for overcoming implementation barriers.

Main Methods:

  • A qualitative case study design was employed from January to December 2021.
  • Data was collected through interviews with 10 dentists in two focus groups, guided by the technology-organization-environment framework.
  • Verbatim transcription and thematic analysis using open coding were performed.

Main Results:

  • Key challenges identified include operational costs, low financial returns, lack of awareness, inadequate hardware/software support, and limited institutional encouragement.
  • Practitioners suggested solutions such as staff training, developing government regulations, and establishing supportive infrastructure like designated spaces and internet access.
  • The need for specialized software to provide 3D imaging was also highlighted.

Conclusions:

  • Teledentistry in Pakistan faces significant personnel, technological, and organizational hurdles.
  • Government encouragement, stakeholder involvement in regulation development, and infrastructure support are crucial for successful teledentistry implementation.
  • Promoting teledentistry can reduce long-term costs, enhance preventive care, and improve rural access to dental services.