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Assessment of a Student-Run Free Gender-Affirming Care Clinic's Transition to Telehealth
Janine N Baldino1, Evans K Lodge1,2,3, Rita M Lahlou1
1School of Medicine, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, USA.
Background:
Transgender and Gender-Nonconforming (TGNC) people continue to experience severe health discrimination and limited access to care.
Methods:
Using survey data collected during August-September, 2020, we report on our findings regarding volunteer provider and patient satisfaction with a student-run free gender-affirming care telehealth clinic at the University of North Carolina at Chapel Hill School of Medicine.
Results:
We find that patients report overall excellent experiences with telehealth care, primarily due to decreased transportation burden, more efficient use of time, and more frequent communication with student volunteer providers.
Conclusion:
Our findings show that telehealth is a viable option for student-run clinics in the TGNC community.
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