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Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting
Published on: June 6, 2020
Improving equity in inpatient paediatric services: a single-centre quality improvement project providing care in
Aamena Bharmal1, Nicola Earl2, Bob Klaber2,3
1Paediatric Medicine, Imperial College Healthcare NHS Trust, London, UK aamena.bharmal@doctors.org.uk.
Abstract:
Language barriers, if not adequately addressed, can prevent effective communication, impact patient safety and experience. Our research on language preference within the paediatric inpatient and outpatient services in west London revealed that 20% and 56%, respectively, would prefer to communicate in an alternative language than English. When we conducted emotional mapping analysis patients reported feeling 'invisible' and 'not involved' due to the lack of communication in their preferred language. Here, we describe our analysis and pilot intervention of using translated asthma care plans that aims to improve patient care, experience and outcomes by minimising the impact of language barriers.
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