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Digital Case Manager-A Data-Driven Tool to Support Family Caregivers with Initial Guidance
Paul Wunderlich1, Frauke Wiegräbe1, Helene Dörksen1
1inIT-Institute Industrial IT, OWL University of Applied Sciences and Arts, Campusallee 6, 32657 Lemgo, Germany.
The Digital Case Manager uses machine learning to support family caregivers, easing their burden and improving work-life balance amid rising caregiving demands. This tool helps manage care situations effectively.
Area of Science:
- Gerontology and Healthcare Technology
- Artificial Intelligence in Health
Background:
- Societal demographic aging increases demand for skilled caregiving.
- Existing professional caregiver shortages are projected to worsen.
- Family caregivers face escalating care burdens and work-life balance challenges.
Purpose of the Study:
- To develop a digital tool assisting family caregivers.
- To mitigate the impact of caregiving responsibilities on personal and professional lives.
- To provide early-stage support for family caregivers.
Main Methods:
- Developed the Digital Case Manager, a tool employing machine learning algorithms.
- Utilized a questionnaire based on professional assessment instruments to generate data for the model.
- Implemented a proof-of-concept and conducted initial testing.
Main Results:
- The Digital Case Manager demonstrated promising initial results.
- The tool effectively learns relationships between care situations and subsequent steps.
- Initial tests indicate the tool is quick and easy to use for family caregivers.
Conclusions:
- The Digital Case Manager shows potential to ease family caregiver burden.
- The tool can help family caregivers maintain employment and personal ambitions.
- It offers a valuable solution for early-stage caregiving needs.
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