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Competence-Questioning Communication and Gender: Exploring Mansplaining, Ignoring, and Interruption Behaviors
Caitlin Q Briggs1, Danielle M Gardner2, Ann Marie Ryan1
1Department of Psychology, Michigan State University, East Lansing, MI USA.
Journal of Business and Psychology
|January 23, 2023
Summary
Workplace communication behaviors like condescending explanations and interruptions are perceived as gender-biased by women when men enact them. These findings highlight the need to address gender bias in professional interactions.
Area of Science:
- Organizational Psychology
- Gender Studies
- Communication Studies
Background:
- Competence-questioning communication, such as mansplaining, is often gender-linked.
- These communication styles can negatively impact women's workplace experiences.
Purpose of the Study:
- To investigate how condescending explanation, voice nonrecognition, and interruption are perceived as gender-biased.
- To examine reactions to these behaviors based on the communicator's and receiver's gender.
Main Methods:
- Three studies were conducted: a critical incident survey and two experimental studies (online and laboratory).
- Participants evaluated communication behaviors enacted by different genders.
Main Results:
- Women reacted more negatively to condescending explanation, voice nonrecognition, and interruption when performed by men.
- Women were more likely to perceive these behaviors as gender bias when enacted by men.
Conclusions:
- Workplace communication behaviors can be perceived as gender-biased, particularly when enacted by men towards women.
- Addressing gender biases in communication is crucial for improving workplace dynamics and inclusivity.
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