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The self-help clearinghouse concept: an evaluation of one program and its implications for policy and practice
1Psychology Department, University of Saskatchewan, Saskatoon, Canada.
American Journal of Community Psychology
|August 1, 1987
Summary
This study evaluated a Self-Help Information Service, finding positive results in user satisfaction and system capacity. Recommendations suggest developing a new practice specialty and using clearinghouses to support self-help initiatives.
Area of Science:
- Social Sciences
- Public Health
- Community Support Systems
Background:
- Self-help groups and clearinghouses have grown significantly in the last decade.
- The operational assumptions of these mutual aid programs remain largely unevaluated.
Purpose of the Study:
- To evaluate the effectiveness of the Self-Help Information Service, a clearinghouse integrated with a referral service.
- To identify areas for improvement in the clearinghouse model for supporting self-help groups.
Main Methods:
- Evaluation of the Self-Help Information Service.
- Assessment of operator and consumer satisfaction.
- Analysis of community responsiveness and system capacity for service and research functions.
Main Results:
- Generally positive outcomes regarding operator and consumer satisfaction.
- Demonstrated community responsiveness and capacity for diverse functions.
- Identified specific areas for enhancing the system's impact.
Conclusions:
- The clearinghouse model shows promise for supporting the self-help approach.
- A new practice specialty could emerge from the clearinghouse context.
- Clearinghouses may form a foundational element of funding policies for self-help initiatives.
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