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Collaboration under uncertainty in unscripted conversations: The role of hedges
1Department of Psychology, University of Pennsylvania.
Journal of Experimental Psychology. Learning, Memory, and Cognition
|February 9, 2023
Summary
Hedges in communication signal uncertainty, prompting listeners to actively confirm understanding. This collaborative effort ensures shared meaning when communication is perceived as difficult.
Area of Science:
- Psycholinguistics
- Cognitive Science
- Communication Studies
Background:
- Referential communication tasks explore how speakers convey information and listeners interpret it.
- Hedges, such as 'kinda,' can indicate speaker uncertainty in descriptions.
Purpose of the Study:
- To investigate the function of hedges in referential communication.
- To test if hedges signal uncertainty and prompt active listener engagement.
Main Methods:
- A referential communication task involving directors describing geometric shapes (tangrams) to matchers.
- Directors used hedges in descriptions, particularly on initial mentions.
- Matchers' responses were analyzed to assess their understanding and engagement.
Main Results:
- Matchers responded differently to hedged versus unhedged descriptions, confirming the hypothesis.
- Hedges signaled potential difficulty in establishing reference, prompting more active listener confirmation.
Conclusions:
- Hedges serve as a signal of uncertainty, influencing conversational dynamics.
- Partners collaborate to achieve mutual understanding, increasing joint effort when misunderstanding risk is high.
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