CHaMP: A Model for Building a Center to Support Health Care Worker Well-Being After Experiencing an Adverse Event

Area of Science:

• Healthcare Workforce Well-Being
• Clinical Psychology
• Organizational Psychology

Background:

• Healthcare professionals face significant burnout, depression, and suicide risks.
• Barriers exist for clinicians seeking essential behavioral health support.
• National initiatives prioritize mental health support and reducing stigma in the health workforce.

Purpose of the Study:

• To develop and implement a program to enhance behavioral health care access for healthcare professionals.
• To address system and individual factors impacting clinician well-being and resilience post-adverse events.

Main Methods:

• A multidisciplinary task force developed the Center for Healthy Minds and Practice (CHaMP) program.
• CHaMP focused on crisis response, peer support, and an on-campus behavioral health center.
• Implementation utilized Kotter's 8-Step Model of Change.

Main Results:

• The CHaMP program successfully responded to crisis activations and established a peer support system.
• Provided counseling services to 631 employees within the initial months.
• Played a central role in supporting employees during the COVID-19 pandemic.

Conclusions:

• The CHaMP program offers a powerful and practical methodology for improving clinician well-being.
• Implementation via Kotter's 8-Step Model of Change effectively addressed system and individual factors.
• The program demonstrated success in enhancing resilience and access to care for healthcare workers.