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Primary and Community Care Mapping: Helping Communities Collaboratively Plan Health Services in a Patient-Centred
Morgan Price1, Amanda Frazer2, Aleah Ross3
1An associate professor at the Department of Family Practice, University of British Columbia (UBC) and the associate head for research and innovation at the Department of Family Practice, UBC, in Vancouver, BC.
Healthcare Quarterly (Toronto, Ont.)
|February 24, 2023
Summary
Primary and Community Care (PACC) Mapping is a co-design method supporting healthcare system changes in Canada. It aids community stakeholders in planning complex changes, improving implementation success.
Area of Science:
- Health Services Research
- Healthcare Management
- Community Health Planning
Background:
- Primary care is crucial for sustainable, high-quality healthcare systems.
- Canadian primary care is experiencing significant system transformation.
- Complex system changes often require dedicated implementation support to succeed.
Purpose of the Study:
- To outline the Primary and Community Care (PACC) Mapping approach.
- To share early experiences and lessons learned from PACC Mapping implementation.
- To describe strategies for scaling PACC Mapping through facilitator training.
Main Methods:
- PACC Mapping is a rapid co-design methodology.
- It facilitates engagement of community stakeholders in planning processes.
- The method has been applied across various healthcare areas and provinces.
Main Results:
- PACC Mapping has been successfully utilized in multiple Canadian provinces.
- The approach supports planning for diverse healthcare services, including maternity care and vaccine planning.
- Facilitator training is a key strategy for scaling the PACC Mapping method.
Conclusions:
- PACC Mapping offers a valuable tool for supporting complex primary care system changes.
- The co-design nature of PACC Mapping enhances community stakeholder engagement.
- Facilitator training is essential for the broader adoption and successful scaling of PACC Mapping.
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