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Human factors in digital manufacturing technology adoption: a workforce perspective
Anne-Marie Oostveen1, Iveta Eimontaite1, Sarah Fletcher1
1Centre for Robotics and Assembly, Faculty of Engineering and Applied Sciences (FEAS), Cranfield University, Cranfield, MK43 0AL UK.
The International Journal, Advanced Manufacturing Technology
|October 20, 2025
Summary
UK manufacturing employees see digital manufacturing technology benefits but worry about usability and training. Experience with digital tools improves acceptance, highlighting the need for targeted support.
Area of Science:
- Manufacturing Technology
- Human Factors in Engineering
- Industrial Psychology
Background:
- The UK ranks as a major global manufacturing nation, but lags in adopting digital manufacturing technologies (DMTs).
- Digital transformation and industrial automation are crucial for maintaining international competitiveness.
- Understanding human factors is key to successful DMT adoption and implementation.
Purpose of the Study:
- To investigate UK manufacturing employees' perceptions of DMT usefulness, ease of use, and workplace impact.
- To identify factors influencing the acceptance and implementation of digital manufacturing technologies.
- To inform strategies for facilitating workforce adaptation to Industry 4.0.
Main Methods:
- Survey of 313 UK manufacturing employees.
- Analysis of perceptions regarding DMT usefulness, ease of use, and impact.
- Comparison of attitudes based on educational background and prior digital technology experience.
Main Results:
- Employees acknowledge DMT benefits like increased productivity and quality.
- Concerns exist regarding ease of use, upskilling needs, and physical interaction with new technologies.
- Lower educational attainment correlated with greater scepticism; prior experience fostered more positive perceptions.
Conclusions:
- Targeted training and change management are essential for workforce adaptation to DMTs.
- Human-centric approaches are vital for successful Industry 4.0 integration.
- Addressing employee concerns can accelerate digital adoption in UK manufacturing.
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