Related Experiment Video
Updated: Aug 7, 2025

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
How the smart product attributes influence consumer adoption intention
Ming Li1, Xuchen Bai2, Saipeng Xing3
1School of Management, Wuhan Technology and Business University, Wuhan, Hubei, China.
Abstract:
Compared with traditional products, the connection attributes and intelligence attributes of the smart product are their differentiated competitive advantages. In order to understand how smart product attributes affect consumer attitudes and the influencing mechanism, we carry out this study. In the framework of psychological empowerment, this paper explores the relationship between smart product attributes and consumers' adoption intention. We consider that companies can launch a range of smart products, where the probability of success is related to the degree to which intelligent and connection attributes stimulate consumer motivation. Smart products with intelligence attributes and connection attributes can improve consumers' cognition of the four motivations consist of meaning, ability, autonomy and influence, which activate consumers' psychological sense of empowerment, and thus improve consumers' willingness to adopt. In addition, we also find that consumer heterogeneity influences this process. This paper mainly reports the moderating effect of Consumer domain-specific innovation. We find that the connection and intelligence attributes of smart products stimulate consumers' adoption intention effectively. The findings of this paper complement innovation management literature related to smart product attributes and provide suggestions for enterprises to introduce smart products.
Related Concept Videos
Routes of Persuasion
Factorial Design
Stereotype Content Model
Predicting Products: SN1 vs. SN2
With increased substitution on the alkyl halide,...
Predicting Products: Substitution vs. Elimination
The following factors can influence the mechanisms competing against each other:
Social Cognitive Perspective on Personality

