Error disclosure in neonatal intensive care: a multicentre, prospective, observational study

Loïc Passini1, Stephane Le Bouedec2, Gilles Dassieu1

  • 1Neonatal Intensive care Unit, Centre Hospitalier Intercommunal de Créteil, Créteil, France.

BMJ Quality & Safety
|March 14, 2023
PubMed

Insights

Healthcare professionals in neonatal intensive care units (NICUs) disclosed less than half of medical errors to parents. Non-disclosure was linked to error timing, severity, and perceived parental absence.

Area of Science:

  • Neonatal Intensive Care
  • Patient Safety
  • Medical Error Disclosure

Background:

  • Healthcare providers acknowledge a professional obligation to disclose medical errors and adverse events.
  • However, actual disclosure rates and the reasons behind non-disclosure in clinical practice remain understudied, particularly in neonatal intensive care units (NICUs).

Purpose of the Study:

  • To quantify the proportion of medical errors disclosed by NICU professionals to parents.
  • To identify the primary motivations and barriers influencing the decision to disclose or not disclose errors.

Main Methods:

  • A prospective, observational study was conducted within 10 NICUs in France over 20 months.
  • Data were collected on 1822 errors in 1019 patients, including error characteristics, disclosure status, and self-reported reasons for disclosure decisions.

Main Results:

  • Only 41.3% of 1822 identified errors were disclosed to parents.
  • Key factors associated with non-disclosure included nighttime discovery, milder error consequences, shorter time between admission and error, and fewer NICU beds.
  • Common reasons for non-disclosure were parental absence during error discovery and the perception of minor consequences.

Conclusions:

  • The majority of medical errors in this NICU setting were not disclosed to parents.
  • Disclosure practices were significantly influenced by factors such as the timing and perceived severity of the error, highlighting a gap between professional obligation and practice.
Abstract

Related Concept Videos