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Related Experiment Video

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Search and Evaluation of Coevolving Problem and Solution Spaces in a Complex Healthcare Design Science Research

Diane M Strong1, Bengisu Tulu1, Emmanuel Agu2

  • 1Foisie Business School, Worcester Polytechnic Institute, Worcester, MA USA.

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|April 3, 2023
PubMed
Summary

This study reveals that focusing on search and the co-evolution of problem and solution spaces is crucial for managing design science research (DSR) projects, especially for complex issues like chronic wound management with information technology (IT). This approach enhances DSR methodologies and provides valuable insights for research project managers.

Keywords:
(5–10) Design ScienceChronic diseaseProblem RepresentationProblem SpaceSmartphoneSolution AlternativesSolution SpaceWound management

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Area of Science:

  • Design Science Research (DSR)
  • Information Technology (IT) in Healthcare
  • Ethnographic Research Methods

Background:

  • Chronic wound management presents complex challenges for Information Technology (IT) integration.
  • Traditional Design Science Research (DSR) methodologies may not adequately address novel and complex problem spaces.

Purpose of the Study:

  • To employ design ethnography to study an eight-year Design Science Research (DSR) project focused on IT for chronic wound management.
  • To identify more effective approaches for guiding the DSR design process in complex, unexplored problem domains.

Main Methods:

  • Utilized design ethnography over eight years to observe and analyze a Design Science Research (DSR) project.
  • Focused on the exploration and discovery process inherent in addressing new IT challenges in healthcare.

Main Results:

  • Found that a focus on search, particularly the co-evolution of problem and solution spaces, is more effective than traditional DSR methodologies for managing complex design processes.
  • Developed a new representation for capturing co-evolving problem/solution spaces and illustrated its application.
  • Highlighted the need to adapt DSR evaluation activities for search-focused design processes.

Conclusions:

  • The proposed search-focused process extends and augments current Design Science Research (DSR) methodologies.
  • Studying the DSR design process provides essential knowledge for research project managers in guiding complex projects.
  • Contributes to the understanding of design processes for research-oriented problems and solutions, particularly in healthcare IT.