Related Experiment Video
Updated: May 6, 2026
06:28
E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
8.4K
[Development of a chatbot (conversational app) for cataract surgery patients]
E Razlog1, J Chammas1, C Arndt1
1Université Reims Champagne-Ardenne, CHU Robert Debré, Reims, France.
Journal Francais D'Ophtalmologie
|April 15, 2023
Summary
A new chatbot was developed to provide information to patients awaiting cataract surgery. The study found the chatbot to be relevant and acceptable for enhancing patient education and understanding.
Area of Science:
- Ophthalmology
- Health Informatics
- Patient Education
Context:
- Cataract surgery patients often have insufficient knowledge and seek more information.
- Existing patient education methods may not fully meet the needs of individuals undergoing cataract surgery.
Purpose:
- To develop and assess the acceptability of a chatbot designed for cataract surgery patients.
- To evaluate the chatbot's effectiveness in improving patient knowledge and expectations regarding cataract surgery.
Summary:
- A multicentric study involved questionnaire distribution and chatbot development. Phase I assessed patient knowledge and educational needs, while Phase II created and tested a chatbot.
- The chatbot, containing 316 question-answer sets, demonstrated good acceptability with a mean SUS score of 78.6/100 in initial testing with 18 patients.
Impact:
- The study highlights the significance of accessible information for cataract surgery patients.
- Developing a chatbot is a relevant strategy to improve patient education and support for those undergoing cataract surgery.
