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Related Experiment Video

Updated: Jul 31, 2025

Driving Simulation in the Clinic: Testing Visual Exploratory Behavior in Daily Life Activities in Patients with Visual Field Defects

Driving Simulation in the Clinic: Testing Visual Exploratory Behavior in Daily Life Activities in Patients with Visual Field Defects

Published on: September 18, 2012

Automation complacency on the road.

Yueying Chu¹, Peng Liu¹

¹Center for Psychological Sciences, Zhejiang University, Hangzhou, PR China.

|May 4, 2023

Summary

Automation complacency is wrongly blamed in driving accidents. Current research on driving automation cannot scientifically support blaming drivers for complacency, highlighting a need for better understanding and protection for human drivers.

Keywords:

Traffic crash complacency driving automation overreliance responsibility attribution

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Area of Science:

Human-Computer Interaction
Cognitive Psychology
Transportation Safety

Background:

Automation complacency is increasingly cited in legal and accident investigations involving human drivers.
The scientific validity of using automation complacency as a basis for assigning blame is currently debated.
There is a critical need to evaluate the existing body of research on driving automation and complacency.

Approach:

A comprehensive review of the status quo of complacency research within the driving automation domain was conducted.
Thematic analysis was employed to synthesize findings from existing literature.
Five fundamental challenges undermining the scientific legitimation of automation complacency were identified and discussed.

Key Points:

Conceptual ambiguity persists regarding whether complacency is an individual or a systems issue.
Current evidence for automation complacency remains uncertain, and specific, valid measures are lacking.
Laboratory experiments often lack external validity due to their short-term nature, failing to capture long-term effects.

Conclusions:

The Human Factors/Ergonomics community must advocate for minimizing the use of automation complacency in blaming drivers.
Current research is insufficient to legitimize the use of automation complacency in accident investigations and legal contexts.
Misapplication of the concept of automation complacency can lead to consumer harm and unfair accusations against drivers.