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Residents, Responsibility, and Error: How Residents Learn to Navigate the Intersection
Lisa Shepherd1, Stephanie Chilton2, Sayra M Cristancho3
1L. Shepherd is professor, Division of Emergency Medicine, Department of Medicine, Centre for Education Research and Innovation, Western University, London, Ontario, Canada.
Residents learn to manage medical errors through evolving understanding and support systems. This study explores their emotional journey and development in handling patient safety incidents during postgraduate training.
Area of Science:
- Medical Education
- Patient Safety
- Qualitative Research
Background:
- Canadian postgraduate education mandates residents disclose and manage medical errors.
- The emotional and developmental aspects of residents navigating medical errors are underexplored.
Purpose of the Study:
- To examine how residents experience medical errors.
- To understand how residents learn to take responsibility for patients affected by medical errors.
Main Methods:
- Semistructured interviews with 19 residents across various specialties.
- Constructivist grounded theory with iterative data collection and analysis.
- Constant comparative analysis to identify emergent themes.
Main Results:
- Residents' conceptualization of error evolved throughout their training.
- A framework emerged for residents' self-care and patient care post-error.
- Key influences included role modeling, workplace challenges, and seeking emotional support.
Conclusions:
- Supporting residents clinically and emotionally after errors is crucial.
- Formal training and explicit discussions on error management are needed.
- Graded independence in error management should be fostered, not avoided.
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