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Measuring Interprofessional Collaboration's Impact on Healthcare Services Using the Quadruple Aim Framework: A

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This study proposes a framework to prove the return on investment (ROI) of interprofessional collaboration (IPC) in healthcare. By examining patient outcomes, experience, provider well-being, and costs, it aims to provide evidence for team-based care effectiveness.

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Area of Science:

  • Healthcare Management
  • Health Services Research
  • Interprofessional Education

Background:

  • Interprofessional collaboration (IPC) is crucial for effective team-based care, yet definitive proof of its impact on healthcare outcomes and return on investment (ROI) remains elusive.
  • Lack of a unifying conceptual framework and reliance on single-method study designs hinder the demonstration of IPC's ROI.
  • Healthcare leaders require robust evidence to justify investments in IPC and associated manpower reforms.

Purpose of the Study:

  • To describe a research protocol for examining the ROI of IPC.
  • To utilize the Quadruple Aim framework, assessing patient outcomes, patient experience, provider well-being, and cost of care.
  • To address the existing gaps in evidence regarding the tangible effects of team-based care.

Main Methods:

  • A multimethod approach integrating quantitative and qualitative methodologies.
  • Quantitative methods for measuring patient outcomes.
  • Qualitative methods for assessing patient experience and provider well-being, complemented by time-driven activity-based costing for healthcare costs.

Main Results:

  • The protocol outlines a comprehensive approach to evaluating IPC's ROI across four key dimensions.
  • It proposes a mixed-methods design to capture a holistic view of IPC's impact.
  • The study is situated in a Singaporean neurological center, providing a specific clinical context.

Conclusions:

  • This protocol provides a structured approach to generate definitive evidence on the ROI of IPC.
  • By adopting the Quadruple Aim and a multimethod design, the study aims to overcome limitations of previous research.
  • The findings are expected to inform healthcare leaders and guide institutional reforms to facilitate effective IPC.