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Updated: Jul 30, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Message to junior and less junior clinicians: let the core values of care guide your leadership!
1Public Health & Primary Care, KU Leuven Leuven Institute for Healthcare Policy, Leuven, Belgium kris.vanhaecht@kuleuven.be.
Abstract:
Recently, I experienced what care is all about. I became a patient and noticed that my field of expertise, quality of care and patient safety, is not that easy in daily practice. In this Leadership in the Mirror, I reflect on my own experience and describe how four core values of care can hopefully guide the leadership of junior and less junior clinicians. The essay is adapted from the commencement speech I gave in June 2022 at the Faculty of Medicine at KU Leuven University and introduces a new quality framework that highlights the progressions of healthcare towards personalisation of care, with a focus on the whole person as an individual, rather than a restricted view on the patient's disease.
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