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Published on: February 16, 2011
Toward a Values-Informed Approach to Complexity in Health Care: Hermeneutic Review
Trisha Greenhalgh1, Eivind Engebretsen2, Roland Bal3
1University of Oxford.
Abstract:
Policy Points The concept of value complexity (complexity arising from differences in people's worldviews, interests, and values, leading to mistrust, misunderstanding, and conflict among stakeholders) is introduced and explained. Relevant literature from multiple disciplines is reviewed. Key theoretical themes, including power, conflict, language and framing, meaning-making, and collective deliberation, are identified. Simple rules derived from these theoretical themes are proposed.
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