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Social support moderates the relationship between burnout and job satisfaction in aerodigestive team members
Norah R Janosy1, Emily M DeBoer2, Jeremy D Prager3
1University of Colorado Department of Anesthesia, Aurora, CO, USA; Children's Hospital Colorado Aerodigestive Program, Aurora, CO, USA.
Insights
Social support within multidisciplinary aerodigestive teams helps mitigate burnout's negative impact on job satisfaction for healthcare workers. This finding highlights the importance of team support in maintaining job satisfaction.
Area of Science:
- Healthcare worker well-being
- Occupational health psychology
- Team dynamics in medicine
Background:
- Healthcare worker burnout is a significant public health issue, characterized by cynicism, emotional exhaustion, and low job satisfaction.
- Existing methods to combat burnout have proven challenging to identify and implement effectively.
- Positive experiences within pediatric aerodigestive teams suggested a potential moderating role for social support.
Purpose of the Study:
- To investigate the hypothesis that social support within multidisciplinary aerodigestive teams moderates the impact of burnout on job satisfaction.
- To quantify the relationship between burnout, social support, and job satisfaction in healthcare professionals.
- To explore the protective effects of team affiliation on job satisfaction amidst burnout.
Main Methods:
- A survey was administered to 119 members of Aerodigestive teams, collecting data on demographics, burnout (Maslach Burnout Inventory), job satisfaction, and social support (emotional and instrumental).
- Statistical analyses, including PROCESS macro tests, were employed to examine the moderating effects of social support on the relationships between burnout components and job satisfaction.
- The study assessed burnout prevalence, job satisfaction levels, and the influence of team membership on these factors.
Main Results:
- Burnout levels were significant, with a substantial proportion of participants experiencing emotional exhaustion and burnout.
- Despite burnout, a majority (60.6%) felt they positively impacted others' lives, indicating a sense of purpose.
- Job satisfaction was high (89%), strongly correlated with affiliation in Aerodigestive teams. Both emotional and instrumental social support significantly moderated the negative effects of cynicism and emotional exhaustion on job satisfaction.
Conclusions:
- The study confirms that social support within multidisciplinary aerodigestive teams effectively moderates the adverse effects of burnout on job satisfaction.
- Findings underscore the critical role of interprofessional team support in enhancing resilience and job satisfaction among healthcare professionals.
- Further research is recommended to explore the generalizability of these findings to other interprofessional healthcare settings.
Objectives:
Burnout among healthcare workers is a public health crisis. Burnout is associated with elevated cynicism, emotional exhaustion, and low job satisfaction. Methods to combat burnout have been challenging to identify. Based on positive experiences of pediatric aerodigestive team members, we hypothesized that social support in multidisciplinary aerodigestive teams moderates the effects of burnout on job satisfaction.
Methods:
Using a survey of the Aerodigestive Society, members of Aerodigestive teams (N = 119) completed demographics, the Maslach Burnout Inventory, and measures of job satisfaction, emotional, and instrumental social support. In addition to assessing relationships between components of burnout and job satisfaction, six tests were conducted using PROCESS to ascertain the degree to which social support moderated these relationships.
Results:
Similar to US healthcare base rates, burnout scores in this sample suggest that a third-to-half felt Emotionally Exhausted and Burned Out from work "A few times a month"-to-"Every Day." Simultaneously, however, the majority in sample (60.6%) noted feeling that they "positively impact others' lives" with 33.3% endorsing "Every Day." Job satisfaction was strikingly high at 89%, with most reporting Aerodigestive team affiliation related to higher job satisfaction. Both Emotional and Instrumental social support moderated the effect of Cynicism and Emotional Exhaustion on Job Satisfaction, with higher Job Satisfaction scores in conditions of high support.
Conclusions:
These results support the hypothesis that social support from a multidisciplinary aerodigestive team moderates the effect of burnout in its team members. Further work is needed to understand if membership in other interprofessional healthcare teams can help combat the negative effects of burnout.
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