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Augmented Reality Demonstration Survey Results From a Veteran Affairs Medical Center
Thomas F Osborne1,2, David M Arreola1, Zachary P Veigulis1
1US Department of Veterans Affairs, Palo Alto Health Care System, California.
Summary
Augmented reality (AR) technology in healthcare settings significantly boosted employee excitement and retention. This study highlights AR
Area of Science:
- Healthcare Technology
- Human Factors in Medicine
- Augmented Reality Applications
Background:
- Augmented reality (AR) offers significant potential for improving healthcare delivery.
- Understanding employee impact is crucial for successful technology integration in healthcare systems.
Purpose of the Study:
- To evaluate the impact of an interactive augmented reality (AR) demonstration on healthcare employees.
- To assess changes in employee perceptions, excitement, and retention intentions following AR exposure.
Main Methods:
- A survey was administered before and after an AR demonstration at a US Department of Veterans Affairs (VA) medical center.
- 166 participants completed the survey, with data analyzed using descriptive statistics and inferential tests (Wilcoxon signed rank, pooled t-test, ANOVA).
Main Results:
- Statistically significant improvements were observed across all assessed categories post-AR demonstration.
- Perceptions of institutional innovativeness increased by 22% (P < .001), employee excitement by 12% (P < .001), and likelihood to continue employment by 6% (P < .001).
- Subgroup analyses revealed significant differences based on veteran status, VA tenure, and sex.
Conclusions:
- AR demonstrations positively impact healthcare employee morale and retention intentions.
- The study provides insights into effective AR applications within healthcare and supports continued VA investment in this technology.

