Using Two Statewide Medical Operations Coordination Centers to Load Balance in Pediatric Hospitals During a Severe

Steven H Mitchell1, Matthias J Merkel2, Carl O Eriksson3

  • 1Department of Emergency Medicine, University of Washington, Seattle, WA.

Insights

Statewide Medical Operations Coordination Centers (MOCCs) effectively managed a pediatric patient surge by load balancing and coordinating resources. These centers adapted to overwhelming demand, ensuring critical care access for children during a respiratory illness outbreak.

Area of Science:

  • Healthcare Management
  • Pediatric Critical Care
  • Public Health Preparedness

Background:

  • A significant surge in pediatric acute and critical care needs overwhelmed hospital capacity in Washington and Oregon during November-December 2022.
  • Existing pediatric care infrastructure faced unprecedented demand due to a widespread respiratory illness outbreak.

Purpose of the Study:

  • To report on the utilization of two statewide Medical Operations Coordination Centers (MOCCs) to manage a rapid surge in pediatric acute and critical care patient needs.
  • To evaluate the effectiveness of adapted MOCC strategies in load balancing pediatric patient care during a crisis.

Main Methods:

  • Two existing statewide MOCCs were adapted to manage pediatric patient surge.
  • Interventions included enhanced surveillance, modified referral agreements, coordinated resource expansion, and activation of crisis standards of care.
  • Integration of pediatric critical care physicians as subject matter experts (SMEs) was implemented.

Main Results:

  • The MOCCs managed 183 pediatric transfer requests between November 1 and December 14, 2022.
  • Most requests were for infants and young children with acute viral respiratory disease; older children presented with intentional drug ingestions.
  • Fifty-eight percent of patients were critically ill, and SMEs influenced disposition in 38% of cases where they were consulted.

Conclusions:

  • Statewide MOCCs effectively load-balanced a surge in pediatric patients, mitigating overwhelmed hospital resources.
  • Centralized coordination and surveillance provided critical information for capacity expansion and referral process modifications.
  • The adaptable nature of MOCCs makes them a valuable resource for managing healthcare surges and ensuring pediatric critical care access.
Abstract

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