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Updated: Jul 28, 2025

A Training Program Using an Agility Ladder for Community-Dwelling Older Adults
Published on: March 7, 2020
Enhancing behavioral health competencies for senior center staff through workforce development and training
Bronwyn Keefe1,2, Corinne A Beaugard1, Jennifer Tripken3
1School of Social Work, Boston University, Boston, Massachusetts, USA.
Senior center staff improved their knowledge and skills in addressing mental health and substance use concerns in older adults through an online certificate program. This training enhances their ability to support aging populations with behavioral health needs.
Area of Science:
- Gerontology
- Public Health
- Social Work
Background:
- Growing numbers of older adults present with mental health and substance use challenges.
- Senior centers are vital community hubs for older adults, making them ideal settings for behavioral health education.
- There is a need for effective training to equip senior center staff to address these emerging issues.
Purpose of the Study:
- To describe an online certificate program in Behavioral Health and Aging.
- To evaluate the program's impact on senior center staff knowledge and skills.
- To assess the program's effectiveness in improving behavioral health support for older adults.
Main Methods:
- An online certificate program, "Behavioral Health and Aging," was developed and delivered.
- The program targeted 228 senior center staff across Illinois, Florida, and Wisconsin.
- Pre- and post-assessments measured changes in key competencies, supplemented by key informant interviews.
Main Results:
- Statistically significant improvements were observed in key competencies for all courses upon program completion.
- Participants reported enhanced knowledge, skills, and behavioral changes as a direct result of the training.
- The online format proved effective for delivering behavioral health education to a geographically dispersed staff.
Conclusions:
- The "Behavioral Health and Aging" online certificate program successfully enhanced senior center staff's capacity to address the behavioral health needs of older adults.
- This training model demonstrates a scalable and effective approach to improving support for aging populations.
- Further implementation of such programs can strengthen the role of senior centers in promoting older adult well-being.
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