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Human Factors Influencing the Experience of Healthcare Professionals Using Digital Tools
Marie Wosny1,2, Livia Strasser1, Janna Hastings1,2
1School of Medicine, University of St. Gallen (HSG).
Abstract:
Digitalization in healthcare has the potential to offer numerous advantages to various stakeholders, however, healthcare professionals often encounter difficulties while using digital tools. We conducted a qualitative analysis of published studies to examine the experience of clinicians using digital tools. Our findings revealed that human factors influence clinicians' experiences and that integration of human factors into the design and development of healthcare technologies is of high importance to improve user experience and overall success.
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