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Using an Educational Intervention to Map our Surgical Teams' Function, Emotional Intelligence, Communication and

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Surgical teams improved self-awareness through educational sessions. Understanding team dynamics and communication styles can enhance operating room efficiency and safety.

Keywords:
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Area of Science:

  • Healthcare Management
  • Surgical Team Dynamics
  • Organizational Psychology

Background:

  • Effective teamwork and communication are critical in high-stakes surgical environments.
  • Understanding interprofessional dynamics can mitigate conflicts and improve patient outcomes.
  • Baseline data on communication, conflict management, emotional intelligence, and teamwork were needed.

Purpose of the Study:

  • To assess self and other awareness among surgical team members.
  • To gather baseline data on communication, conflict management, emotional intelligence, and teamwork.
  • To evaluate an educational intervention aimed at improving surgical team performance.

Main Methods:

  • An educational intervention involving inventories to assess individual and team characteristics.
  • Aggregation of inventory results to identify relationships and evaluate the intervention.
  • Involved 551 interprofessional operating room team members from a level 1 trauma center.

Main Results:

  • Surgeons exhibited individual-focused communication, while other team members were group-focused.
  • The predominant conflict management style was avoiding, with collaboration being the least common.
  • Low accountability scores were identified, indicating challenges in holding team members responsible.

Conclusions:

  • Enhancing self and other awareness can foster clearer communication and identify strengths/blind spots.
  • Improved understanding of team dynamics is expected to increase operating room efficiency.
  • This knowledge is crucial for improving safety in the operating room.