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Digital health care and data work: Who are the data professionals?
Claus Bossen1, Pernille Scholdan Bertelsen2
1Aarhus University, Denmark.
Summary
Healthcare professionals in data roles often gain skills on the job, not through formal education. A stable data worker identity is still emerging in the digitized healthcare sector.
Area of Science:
- Health Informatics
- Data Science in Healthcare
- Organizational Studies
Background:
- The healthcare sector is increasingly digitizing and becoming data-driven.
- There is a growing need for data professionals in healthcare.
- Understanding the profile of these professionals is crucial.
Purpose of the Study:
- To investigate the characteristics of data professionals in a large Danish healthcare organization.
- To explore their educational backgrounds, work identities, tasks, and skill acquisition.
Main Methods:
- Explorative mixed-methods approach.
- Open survey with a target population of over 300 individuals.
- 11 semi-structured interviews.
Main Results:
- Recurring themes include healthcare knowledge, data analytical skills, and information technology.
- Most competences were acquired through on-the-job learning rather than formal education.
- Significant variation exists in educational backgrounds and skill sets.
Conclusions:
- Becoming a data professional in healthcare involves diverse career paths.
- The "data analyst" identity is common, but a stable data worker identity is not yet established.
- Findings have implications for educational policy and healthcare management.
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