Original Research: Exploring Frontline Nurses' Self-Perceived Levels of QI Engagement and QI Competence
Dana Tschannen1, Catherine Alexander, Ghosh Bidisha
1Dana Tschannen is a clinical professor at the University of Michigan School of Nursing in Ann Arbor, where Bidisha Ghosh is the lead statistician in the School of Nursing's Applied Biostatistics Laboratory. Catherine Alexander is a chief nurse scientist at the Veterans Affairs (VA) Connecticut Healthcare System, New Haven; at the time of this study, she was a quality management performance improvement analyst at the San Francisco VA Medical Center. Cindy Zellefrow is director of the Academic Core at the Helene Fuld Health Trust National Institute for Evidence-based Practice in Nursing and Healthcare, The Ohio State University, Columbus. Kerry A. Milner is a professor at Sacred Heart University's Susan L. Davis & Richard B. Henley College of Nursing, Fairfield, CT. Contact author: Dana Tschannen, djvs@med.umich.edu. The authors have disclosed no potential conflicts of interest, financial or otherwise.
Nurse engagement in quality improvement (QI) is limited, with frontline nurses showing lower engagement and competence than leaders. Improving QI skills is crucial for enhancing care quality.
Area of Science:
- Healthcare Quality
- Nursing Practice
- Patient Safety
Background:
- Nurse engagement in quality improvement (QI) is essential for high-quality patient care.
- Limited research exists on frontline nurses' involvement in QI initiatives.
- Understanding QI engagement and competence is vital for improving healthcare outcomes.
Purpose of the Study:
- To assess and contrast the self-reported levels of QI engagement and competence among frontline nurses and nurse leaders.
- To identify specific areas of QI knowledge, skills, and attitudes in nursing practice.
Main Methods:
- A cross-sectional descriptive study design was employed.
- The Nursing Quality Improvement in Practice (NQuIP) tool was used to measure QI engagement and competence.
- Data were collected from a convenience sample of frontline nurses and nurse leaders across 66 healthcare sites.
Main Results:
- Out of 6,351 respondents, only 52.5% reported participating in QI activities.
- Nurses demonstrated high knowledge scores but low scores in QI-related skills, particularly in using QI tools.
- Nurse leaders exhibited significantly higher engagement and competence in QI compared to frontline nurses.
Conclusions:
- Nurse engagement in QI is currently limited, potentially due to deficits in QI-related skills.
- While nurses possess strong QI knowledge, their practical skills require development.
- Healthcare leaders should focus on enhancing nurse engagement in QI to achieve superior patient outcomes.
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