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To Work or Not to Work Remotely? Work-to-family Interface Before and During the COVID-19 Pandemic
Chiara Ghislieri1, Monica Molino2, Valentina Dolce3
1University of Turin, Department of Psychology. chiara.ghislieri@unito.it.
Planned remote working improved work-life balance and recovery, unlike mandatory work-from-home during COVID-19, which worsened work-family enrichment. These findings inform future organizational policies for the new normal.
Area of Science:
- Applied psychology
- Organizational behavior
- Work-life studies
Background:
- Distinguishes between pre-pandemic remote work and COVID-19 mandatory work-from-home.
- Examines variations in work-family conflict, enrichment, technology use, and recovery.
- Utilizes insights from applied psychology in work and organizations.
Purpose of the Study:
- To compare remote working experiences before and during the COVID-19 pandemic.
- To assess the psychological impact of different remote working arrangements.
- To inform future organizational strategies for remote work policies.
Main Methods:
- Two longitudinal studies using self-report instruments.
- Study 1: 148 university staff during voluntary remote work (2019).
- Study 2: 144 diverse professionals during mandatory lockdown (2020).
Main Results:
- Experimental remote work (1 day/week) decreased work-family conflict and improved recovery.
- Emergency remote work during lockdown deteriorated work-family enrichment.
- Findings indicate distinct outcomes between planned and mandatory remote work.
Conclusions:
- Planned remote working offers benefits for work-life balance and recovery.
- Mandatory, emergency remote work can negatively impact work-family dynamics.
- Results guide organizational decisions for sustainable 'new normal' work environments.
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