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The Influence of Perceived Provider Empathic Communication on Disclosure Decision-Making.
Elizabeth Broadbridge1, Kathryn Greene1, Maria K Venetis1
1Department of Communication, Rutgers University.
Health Communication
|August 10, 2023
Summary
Provider empathy is key for breast cancer patients. Higher perceived empathy improves psychological adjustment and disclosure efficacy, leading to better information sharing and reduced withholding during treatment.
Area of Science:
- Oncology
- Psychology
- Communication Studies
Background:
- Provider empathy is vital for therapeutic relationships.
- Perceived empathy enhances patient psychological adjustment and disclosure confidence.
- The disclosure decision-making model guides understanding patient information sharing.
Purpose of the Study:
- To explore how perceived empathy influences psychological adjustment and disclosure efficacy in breast cancer patients.
- To test a mediation model linking oncologist empathic communication, psychological adjustment, and disclosure enactment.
- To compare current and former breast cancer patients regarding these factors.
Main Methods:
- A mediation model was tested using data from 111 current and 174 former breast cancer patients.
- Structural equation modeling (SEM) was employed to analyze the relationships.
- Patient perceptions of oncologist empathic communication, psychological adjustment, and disclosure efficacy were measured.
Main Results:
- Former patients reported higher perceived empathy, better psychological adjustment, and greater disclosure efficacy than current patients.
- SEM showed perceived empathic communication positively predicted disclosure efficacy, which in turn predicted more sharing and less withholding.
- Psychological adjustment partially mediated the relationship between empathic communication and disclosure efficacy.
Conclusions:
- Oncologist empathic communication is crucial for breast cancer patients' psychological adjustment and effective information disclosure.
- Improving provider empathy can enhance patient engagement and support holistic cancer care.
- Findings underscore the importance of empathy throughout the cancer patient journey.
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