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Employee-Driven Innovation in Health Organizations: Insights From a Scoping Review
Stephanie B M Cadeddu1,2, Labante Outcha Dare3, Jean-Louis Denis1,2,4
1Health Hub: Politics, Organizations, and Law (H-POD), University of Montreal, Montreal, QC, Canada.
Employee-driven innovation (EDI) in healthcare transforms care through frontline staff ideas. This review synthesizes knowledge on EDI
Area of Science:
- Healthcare Management
- Organizational Innovation
- Health Services Research
Background:
- Employee-driven innovation (EDI) leverages frontline healthcare workers' insights to improve care delivery.
- Despite its growth, the organizational conditions supporting EDI remain under-researched.
Purpose of the Study:
- To identify knowledge gaps and synthesize existing research on EDI in health organizations.
- To explore the nature of EDI, involved actors, processes, contextual factors, and benefits.
Main Methods:
- A comprehensive scoping review of seven databases.
- Screening of 1580 studies, with 60 retained for analysis.
- Descriptive and inductive thematic analysis guided by four key questions.
Main Results:
- The literature on EDI is diverse, with most studies being descriptive.
- EDI involves frontline clinical and non-clinical staff and managers in participatory, learning processes.
- Enablers, barriers, and benefits exist at multiple levels, impacting individual organizations and broader health systems.
Conclusions:
- This review offers a comprehensive understanding of organizational conditions for operationalizing EDI.
- It provides valuable insights for researchers, health organizations, and policymakers on the critical role of frontline involvement in transforming healthcare.
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