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Published on: October 16, 2013
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Compilation and evaluation of gastrointestinal endoscopy satisfaction scale
Tao Liu1, Haijun Deng2, Xiaoyu Yu3
1Eight-Years Program of Clinical Medicine, Xiangya School of Medicine, Central South University, Changsha 410013. taoliucsu@163.com.
Summary
A new scale effectively measures patient satisfaction with gastrointestinal endoscopy in China. This validated tool ensures reliable assessment of patient experience, improving care quality.
Area of Science:
- Gastroenterology
- Medical Psychology
- Health Services Research
Background:
- Gastrointestinal endoscopy is crucial for diagnosing and treating gastrointestinal diseases.
- Patient satisfaction with endoscopy impacts treatment adherence and outcomes.
- A validated scale for assessing gastrointestinal endoscopy satisfaction in China is currently lacking.
Purpose of the Study:
- To develop and validate a reliable and effective scale for measuring patient satisfaction with gastrointestinal endoscopy in China.
- To provide a clinical tool for evaluating patient experiences with gastrointestinal endoscopy.
Main Methods:
- A comprehensive literature review and expert consultations informed the initial scale development.
- Two rounds of surveys were conducted with 120 and 200 patients, respectively.
- The formal scale, refined after the first survey, underwent rigorous reliability and validity testing.
Main Results:
- The initial scale showed good reliability but poor validity; the refined 10-item, 2-dimension scale demonstrated strong psychometric properties.
- Reliability was confirmed by Cronbach's alpha (0.889) and split-half reliability (0.823).
- Goodness-of-fit indices (GFI=0.914, AGFI=0.861, CFI=0.946, NFI=0.915) and acceptable RMSEA (0.094) indicated strong structural validity, with good discriminative validity.
Conclusions:
- The developed gastrointestinal endoscopy satisfaction scale exhibits excellent reliability and validity.
- This scale serves as a valuable tool for assessing patient satisfaction with gastrointestinal endoscopy in the Chinese clinical setting.
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