An Operational Perspective of The Changing Prosthetics & Orthotics Landscape

Area of Science:

• Prosthetics and Orthotics
• Healthcare Management
• Clinical Innovation

Background:

• The prosthetic and orthotic (P&O) field is rapidly evolving.
• Founders and clinicians require innovative practice models to navigate changes.
• Elevating the standard of care is crucial for patient outcomes.

Purpose of the Study:

• To present a unique, innovative practice model for a private prosthetic and orthotic (P&O) practice.
• To demonstrate how to enhance the standard of care through education and outcome measures.
• To outline the development of an organizational structure supporting clinical and operational excellence.

Main Methods:

• Implementing electronic health records (EHR) and best-in-class outsource fabrication.
• Conducting clinical research and documenting best practices.
• Establishing key performance indicators (KPIs) and a structured hiring/onboarding process.
• Forming strategic partnerships to expand reach and integrate global expertise.

Main Results:

• Achieved operational efficiency through documented best practices and defined processes.
• Developed an executive team structure to support clinicians and patients.
• Expanded the practice's reach through a strategic regional partnership.
• Integrated advanced technologies like lean facility design, scanning, and sensor technology.

Conclusions:

• The innovative P&O practice model demonstrates a pathway to operational efficiency and improved patient care.
• Strategic partnerships and technological integration are key to advancing P&O standards globally.
• This model offers a scalable framework for other P&O practices seeking to enhance clinical outcomes and patient experience.