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Understanding User Needs, Persona Scenarios for Privacy-Preserving Visual System Development.
Tamara Mujirishvili1, Francisco Flórez-Revuelta1
1Ambient Intelligence for Active and Healthy Ageing research group, University of Alicante, Spain.
Studies in Health Technology and Informatics
|August 28, 2023
Summary
This study developed eight privacy-preserving personas for assisted living video monitoring. These personas, based on user needs, aim to enhance safety for older adults while protecting their privacy.
Area of Science:
- Gerontology and Human-Computer Interaction
- Assistive Technology Development
- Privacy-Preserving Technologies
Background:
- The global aging population drives demand for technologies supporting independent living for older adults.
- Video monitoring offers safety but raises significant privacy concerns for users and caregivers.
- Existing privacy filters (blurring, pixelation, avatars) require user-centric design.
Purpose of the Study:
- To address privacy concerns in video monitoring for assisted living.
- To understand and incorporate user needs into privacy filter design for older adults.
- To develop representative user personas for guiding technology development.
Main Methods:
- Employed the persona scenario method with a goal-directed approach.
- Conducted qualitative data collection via interviews and focus groups in Spain.
- Analyzed data from 62 participants across user groups (older adults, caregivers, experts).
Main Results:
- Developed a set of eight distinct personas representing diverse user needs and characteristics.
- Personas capture the unique requirements of older adults, caregivers, and healthcare experts.
- The persona repository is publicly accessible for broader application.
Conclusions:
- Persona-based design is crucial for developing effective and user-accepted privacy solutions in assisted living technology.
- The created personas provide a foundation for tailoring video monitoring systems to user preferences.
- This approach facilitates the creation of safer and more privacy-conscious elder care technologies.
Keywords:
Active and Assisted LivingPersona methodolder adultsprivacyuser needsuser-centered designvideo-based technologyvisual sensing systemsMore Related Videos
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