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Candidate Gene Testing in Clinical Cohort Studies with Multiplexed Genotyping and Mass Spectrometry
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Using a chat-based informed consent tool in large-scale genomic research.

Sarah K Savage1, Jonathan LoTempio2, Erica D Smith1

  • 1Invitae Corporation, San Francisco, CA, United States.

Journal of the American Medical Informatics Association : JAMIA
|September 4, 2023
PubMed
Summary
This summary is machine-generated.

A new chatbot consent tool for research studies was found to be efficient and well-understood by participants. This automated approach reduced staff burden without negatively impacting consent rates in a national genomics study.

Keywords:
chatbotgenetic counselinggenomicsinformed consentlarge-scale research

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Area of Science:

  • Genomics research
  • Bioinformatics
  • Clinical trial management

Background:

  • Participant recruitment and consent are critical steps in large-scale research.
  • Traditional consent processes can be time-consuming for study staff.
  • Genomics research requires efficient and scalable participant engagement strategies.

Purpose of the Study:

  • To implement and evaluate a chatbot consent tool for a national genomics research study.
  • To assess the efficiency and participant experience of automated consent.
  • To determine the impact of chatbot consent on consent rates and participant understanding.

Main Methods:

  • Developed an Institutional Review Board-approved, automated chat-based consent script.
  • Compared prospective participants using the chatbot tool versus traditional staff-led consent.
  • Assessed consent completion times, consent rates, and participant understanding via a quiz.

Main Results:

  • Chat-based consent was completed more quickly than traditional methods.
  • No significant difference in affirmative consent rates was observed.
  • Higher completion rates for both affirmative consents and declines were noted with the chatbot.
  • A high pass rate on the understanding quiz with no adverse events was reported.

Conclusions:

  • A structured chatbot script effectively conveys essential information for research consent.
  • Automated consent tools can reduce staff burden and shift time demands.
  • Chatbots show potential for scaling consent processes in large research projects.