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"You've Got Gratitude!"- A Multispecialty and Multi-institution Program Encouraging Expressions of Gratitude
Mariam Maksutova1, Michael T Kemp2, Sriganesh B Sharma2
1Department of Surgery, University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania.
Objective:
Efforts to improve physician well-being have focused on gratitude, which predicts health and happiness. Despite reported benefits, expressions of gratitude in healthcare can seem infrequent. Here, we describe Gratitude-Grams, an intervention to cultivate expressions of gratitude throughout a department.
Methods/Approach:
Piloted in our Department of Surgery and adopted by others, Gratitude-Grams employs a web-based platform (Qualtrics). Program feedback was solicited during teaching conferences using an anonymous department survey.
Results:
Gratitude-Grams streamlines and encourages expressions of gratitude while minimizing maintenance, cost, and time. The platform has been highly utilized and well-received in our Department of Surgery.
Conclusion:
Expressing and receiving gratitude has been shown to be critical for well-being. Gratitude-Grams is a highly utilized, simple, and attainable system to support expressions of gratitude and is ready for rapid implementation.
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