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Published on: February 16, 2011
Exploring Frontline Shelter Staff Perspectives on the Healthcare Needs of Clients Experiencing Homelessness
Molly Korab, Kelley Kilpatrick1, Irene Sarasua1
1Ingram School of Nursing, McGill University, Montreal, Quebec, Canada.
Purpose:
To examine healthcare service development needs for persons experiencing homelessness from the perspective of frontline staff at a homeless shelter in Montreal, Quebec.
Design:
Qualitative descriptive design.
Methods:
Purposive sampling, semi-structured interviews with frontline shelter staff (n = 8), and thematic analysis.
Findings:
Themes included: 1) Challenges meeting healthcare service needs in a shelter environment. 2) Visions for improving healthcare services while accounting for health issues and barriers to care. 3) Participants' own knowledge gaps around health and healthcare services.
Conclusions:
Future research should emphasize this group's crucial role in homelessness healthcare services development.
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