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Gathering Trainee Feedback to Improve Programs With Low Annual ACGME Survey Content Area Compliance: A Pilot Study
Academic Medicine : Journal of the Association of American Medical Colleges
|September 25, 2023
Summary
Gathering trainee feedback through Focus Group Forums (FGF) helps identify issues in graduate medical education programs. This systematic approach ensures faster program improvements by addressing misunderstandings and actionable feedback from residents and fellows.
Area of Science:
- Medical Education
- Graduate Medical Education
- Healthcare Quality Improvement
Background:
- Annual Accreditation Council for Graduate Medical Education (ACGME) Resident/Fellow Surveys are crucial for evaluating training programs.
- Directly gathering trainee feedback can proactively identify program issues and misunderstandings.
- Timely corrective actions are essential for continuous program improvement.
Purpose of the Study:
- To systematically gather comprehensive, high-quality trainee feedback on ACGME survey results.
- To involve trainees in identifying and addressing program improvement areas.
- To utilize an utilization-focused evaluation approach for actionable insights.
Main Methods:
- The Focus Group Forum (FGF) was established to collect trainee feedback.
- Trainees from programs with <80% compliance in key areas were invited.
- Neutral moderators and scribes facilitated structured discussions and anonymous polling.
Main Results:
- In 2021, 6 programs participated, with 44% of invited trainees attending FGF sessions.
- Key issues identified included survey question misinterpretation and lack of policy knowledge.
- Trainees reported perceived inability to share feedback, feeling overwhelmed, and insufficient protected educational time.
Conclusions:
- The FGF process provides actionable insights into trainee experiences and program challenges.
- Addressing identified issues can lead to improved training program quality and compliance.
- Further development of the FGF process aims to include all stakeholders and enhance outcome tracking.
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