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A Survey of Conversational Agents and Their Applications for Self-Management of Chronic Conditions
Min Sook Park1, Paramita Basak Upama2, Adib Ahmed Anik2
1School of Information Studies, University of Wisconsin-Milwaukee, WI, U.S.A.
Abstract:
Conversational agents have gained their ground in our daily life and various domains including healthcare. Chronic condition self-management is one of the promising healthcare areas in which conversational agents demonstrate significant potential to contribute to alleviating healthcare burdens from chronic conditions. This survey paper introduces and outlines types of conversational agents, their generic architecture and workflow, the implemented technologies, and their application to chronic condition self-management.
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