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Ascertaining Whether an Intelligent Voice Assistant Can Meet Older Adults' Health-Related Needs in the Context of a
Ella T Lifset1, Kemeberly Charles1, Emilia Farcas1
1University of California San Diego, La Jolla, USA.
Abstract:
The Geriatrics 5Ms: Medications, Mind, Mobility, what Matters most and Multicomplexity is a framework to address the complex needs of older adults. Intelligent Voice Assistants (IVAs) are increasingly popular and have potential to support health-related needs of older adults. We utilized previously collected qualitative data on older adults' views of how an IVA may address their health-related needs and ascertained their fit into the Geriatrics 5Ms framework. The codes describing health challenges and potential IVA solutions fit the framework: (1) Medications: difficulty remembering medications.
Solution:
reminders. (2) Mind: isolation, anxiety, memory loss.
Solution:
companionship, memory aids. (3) Mobility: barriers to exercise.
Solution:
incentives, exercise ideas. (4) Matters most: eating healthy foods.
Solution:
suggest and order nutritious foods, (5) Multicomplexity; managing multimorbidity.
Solution:
symptom tracking and communicating with health care professionals. Incorporating the 5Ms framework into IVA design can aid in addressing health care priorities of older adults.
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