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Evaluation on interactive waiting experience design of mobile internet products based on machine learning
1Artistics, Krirk University, Bangkhen, Bangkok, 10220, Thailand. 2014010010@hzvtc.edu.cn.
Scientific Reports
|October 9, 2023
Summary
Optimizing mobile product design to minimize user waiting time significantly enhances user experience and engagement. Addressing user anxiety caused by delays is crucial for product satisfaction and success in a fast-paced digital economy.
Area of Science:
- Human-Computer Interaction
- Mobile Computing
- User Experience Research
Background:
- Modern mobile product users often experience anxiety due to delays, impacting satisfaction.
- Exceeding waiting thresholds leads to negative emotions like boredom, anxiety, and anger.
Purpose of the Study:
- Investigate the causes and factors influencing interactive waiting in mobile products.
- Develop strategies to improve the interactive waiting experience for mobile users.
Main Methods:
- Analysis of mobile Internet product characteristics and user behavior.
- Application of machine learning algorithms to analyze the cost function of interactive waiting.
- Development of interactive waiting experience design strategies.
Main Results:
- Optimized product interaction design led to an 8.4% increase in user experience.
- User frequency increased by 14.7% after implementing design optimizations.
- Identified key factors influencing user perception of waiting time.
Conclusions:
- User experience is a critical factor in mobile product interaction design.
- Minimizing interactive waiting time is essential for enhancing user satisfaction and product success.
- Data-driven design strategies can effectively improve mobile product performance and user engagement.
