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A Clinical Incivility Management Module for Nursing Students: A Quasi-Experimental Study
Younglee Kim1, Sook Young Kim2, Eunhee Hong2
1Department of Nursing, California State University San Bernardino, 5500 University Pkwy, San Bernardino, CA 92407, USA.
Healthcare (Basel, Switzerland)
|October 13, 2023
Summary
A new module significantly reduced clinical incivility experienced by nursing students. While stress and self-efficacy remained unchanged, preparedness for professional responses to incivility improved.
Area of Science:
- Nursing Education
- Healthcare Professional Development
- Student Well-being
Background:
- Rising incivility among pre-licensure nursing students in clinical settings necessitates effective interventions.
- Existing interventions for clinical incivility among nursing students are insufficient.
- This study addresses the need for interventions to manage clinical incivility in nursing education.
Purpose of the Study:
- To evaluate the impact of a piloted two-hour interactive incivility management module.
- To assess changes in nursing students' perceived stress and general self-efficacy.
- To measure nursing students' preparedness for professional responses to clinical incivility.
Main Methods:
- A quasi-experimental, post-test-only, non-equivalent control group design was employed.
- Participants included senior nursing students from a Bachelor of Science in Nursing program in Seoul, South Korea.
- The experimental group (n=93) received the module, while the control group (n=94) did not, followed by survey data comparison.
Main Results:
- A high prevalence of clinical incivility was reported (72.73%).
- The experimental group experienced significantly less clinical incivility compared to the control group (p < 0.001).
- Preparedness for professional responses to incivility was significantly higher in the experimental group (p = 0.004), with no significant differences in stress or self-efficacy.
Conclusions:
- Interventions preparing nursing students for clinical incivility are beneficial.
- The module positively influenced students' professional response capabilities.
- Further development and implementation of such modules are recommended.
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