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Digitalisation anxiety: development and validation of a new scale.

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Digitalisation anxiety, a response to increasing digital technologies, impacts individuals and society. A new German Digitalisation Anxiety Scale (DAS) measures this effectively, revealing negative links to well-being and performance.

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Area of Science:

  • Psychology
  • Sociology
  • Human-Computer Interaction

Background:

  • Digital technologies are pervasive, influencing daily life, work, and communication.
  • This digital transformation can induce psychological tension and discomfort, termed digitalisation anxiety.
  • Existing measures inadequately capture the multifaceted nature of this anxiety.

Purpose of the Study:

  • To develop and validate a German version of the Digitalisation Anxiety Scale (DAS).
  • To provide a reliable instrument for measuring digitalisation anxiety across individual, organizational, and societal levels.
  • To explore the correlates of digitalisation anxiety, including its relationship with well-being and performance.

Main Methods:

  • Qualitative interviews (Study 1) to generate scale items.
  • Psychometric validation including factor structure, internal consistency, construct validity (Study 2a), and test-retest reliability (Study 2b).
  • Confirmatory factor analysis and correlational analyses in a larger sample (Study 3).

Main Results:

  • The final 35-item DAS exhibits a robust four-factor structure: societal triggers, interaction/leadership triggers, internal triggers, and implementation process triggers.
  • Digitalisation anxiety demonstrated significant negative correlations with well-being and performance.
  • The scale proved reliable and valid for measuring digitalisation anxiety.

Conclusions:

  • The validated DAS offers a precise tool for researchers and practitioners to assess digitalisation anxiety.
  • Findings highlight the detrimental impact of digitalisation anxiety on individual well-being and performance.
  • The scale can guide the development of interventions to mitigate digitalisation anxiety and related stress.