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How Do Physicians Frame Medical Information in Talks With Their Patients? An Inductive Microanalysis
Julia Menichetti1, Pål Gulbrandsen1,2, Anne Marie Landmark3,4
1Healthcare Services Research Unit (HØKH), Akershus University Hospital, Lorenskøg, Norway.
Physicians use subtle communication techniques, or information-framing devices, to shape how patients understand medical information. This study identified 66 such devices, revealing the nuanced nature of physician-patient information sharing.
Area of Science:
- Medical Communication
- Linguistics
- Sociology of Medicine
Background:
- Effective information sharing is vital in medical consultations for patient understanding and outcomes.
- Physician communication strategies significantly influence patient perception and interpretation of medical information.
- Limited research exists on the specific methods physicians employ to frame information during patient interactions.
Purpose of the Study:
- To identify spontaneous information frames and framing devices used by physicians during patient consultations.
- To analyze the higher-level structures (frames) and dialogic mechanisms (devices) physicians use to convey information.
- To explore the practical application of information framing in clinical settings.
Main Methods:
- Inductive microanalysis of videotaped medical interactions.
- Qualitative identification and categorization of information frames and framing devices.
- Analysis of spontaneous and intuitive communication strategies used by physicians.
Main Results:
- Identified nine distinct information frames used by physicians.
- Discovered 66 unique information-framing devices employed in these frames.
- Demonstrated the pervasive use of framing in conveying information about knowledge sharing, prognosis, complexity, importance, and the physician-patient relationship.
Conclusions:
- Physician information-sharing practices are inherently subjective and non-neutral.
- The identified framing devices highlight the complex, artful nature of medical communication.
- This study provides a foundation for further research into physicians' information-sharing practices (praxis).
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