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Conclusions from a needs analysis: The PIO training gap in the National Preparedness Goal
1Cuesta College, San Luis Obispo, California. ORCID: https://orcid.org/0000-0001-8991-931X.
Public Information Officers (PIOs) are crucial for national preparedness, but current training lacks integration with the National Preparedness Goal (NPG). This study found no specific training recommendations within the NPG, highlighting a gap in preparing PIOs for their vital communication roles.
Area of Science:
- Emergency management and disaster preparedness.
- Public administration and policy.
- Risk communication and information dissemination.
Background:
- The National Preparedness Goal (NPG) outlines U.S. emergency management objectives, supported by core capabilities like Public Information and Warning.
- Public Information Officers (PIOs) are essential for communicating critical information during crises to the "whole community."
- Existing PIO training needs strategic alignment with NPG requirements for effective crisis communication.
Approach:
- Content analysis of the NPG to identify any described training procedures for PIOs.
- Cross-tabulation (Crosstab) methodology to assess the alignment between PIO training course learning objectives (CLOs) and NPG responsibilities.
- Literature review of employee training to support the integration of NPG into PIO training.
Key Points:
- The NPG does not explicitly describe training recommendations or regimens for PIOs or emergency managers.
- A 53% coincidence was found between the NPG and current PIO training course learning objectives.
- Effective PIO training is vital for achieving NPG communication missions and enhancing community resilience.
Conclusions:
- There is a significant need for a unified and strategic approach to PIO training that integrates the NPG.
- Current PIO training partially supports NPG responsibilities, but a substantial gap remains.
- Aligning PIO training with the NPG is crucial for improving national emergency preparedness and community resilience.
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