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Developing a virtual patient: design, usability, and learning effect in communication skills training.

Baris Sezer¹, Tufan Asli Sezer², Gulsen Tasdelen Teker³

¹Faculty of Medicine, Department of Medical Education and Informatics, Hacettepe University, Altindag, Ankara, Turkey. barissezer@hacettepe.edu.tr.

BMC Medical Education

|November 23, 2023

Summary

Virtual Patients (VPs) significantly improved medical students' communication skills in Turkey. This innovative approach enhanced interview effectiveness and demonstrated the potential of VPs in health sciences education.

Keywords:

Communication History-taking Simulation Technology-enhanced teaching Virtual human

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Published on: April 23, 2014

Area of Science:

Medical Education
Health Sciences Technology
Digital Health

Background:

Virtual Patients (VPs) are increasingly used in health sciences for skill development, particularly post-pandemic.
VP technology is emerging in Turkey, with limited structured application in communication skills training.
This study addresses the need for structured VP integration in Turkish medical education.

Purpose of the Study:

To develop a Virtual Patient (VP) system tailored for improving medical students' communication skills.
To evaluate the effectiveness of the developed VP in enhancing communication abilities.

Main Methods:

A developmental research method was employed, utilizing a one-group posttest quasi-experimental design.
Data were collected from 213 medical students and experts using various assessment forms.
The focus was on system error minimization and improvement of student communication skill scores.

Main Results:

VP intervention led to a significant increase in communication skill scores, from 36.74 to 74.2.
Students with repeated practice showed 17% more effective interviews compared to initial attempts.
The VP system demonstrated 83% script matching and was rated as user-friendly with adequate scenarios.

Conclusions:

Virtual Patients are effective tools for enhancing medical students' communication skills.
This VP technology has the potential to improve crucial health science skills like history taking and clinical reasoning.