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Decoding Employee ambidexterity: Understanding drivers, constraints, and performance implications for thriving in the
Jane Joseph1, Selena Firmin1, Taiwo Oseni1
1Institute of Innovation, Science and Sustainability, Federation University, Australia.
Heliyon
|December 4, 2023
Summary
Employee ambidexterity (EA) enhances both individual and organizational performance. This review identifies 29 factors promoting EA and 4 impeding it, offering insights for cultivating these crucial skills.
Area of Science:
- Organizational Psychology
- Human Resource Management
- Business Strategy
Background:
- Employee ambidexterity (EA), the ability to simultaneously exploit and explore resources, is increasingly vital for performance.
- Scholarly interest in EA is growing across diverse industries, necessitating a comprehensive literature review.
Purpose of the Study:
- To conduct a scoping review of existing literature on employee ambidexterity (EA).
- To identify key drivers and constraints impacting EA in the contemporary work landscape.
- To provide insights for decision-makers on cultivating workforce ambidexterity.
Main Methods:
- Adherence to the PRISMA-ScR protocol for the scoping review.
- Systematic literature search across Scopus, Web of Science, and EBSCOhost databases.
- Thematic analysis using iterative categorization (IC) on 23 selected articles.
Main Results:
- Identified 29 factors enhancing EA, categorized into organizational, social, behavioral, personality, and environmental aspects.
- Discovered 4 factors impeding EA: functional tenure, team identification, bounded discretion, and conscientiousness.
- EA enhances 16 types of performance, with 10 linked to individual and 6 to organizational outcomes.
Conclusions:
- Employee ambidexterity significantly impacts both individual and organizational performance.
- Most current research relies on cross-sectional methods; longitudinal studies are recommended for deeper insights.
- Findings offer actionable strategies for developing EA and highlight future research directions.
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