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Development of an Internet-based system to guide and telemonitor hearing aid users
Andrea Soares1, Katia de Almeida1
1Faculdade de Ciências Médicas da Santa Casa de São Paulo - FCMSCSP - São Paulo (SP), Brasil.
Codas
|December 6, 2023
Summary
The "I can hear, but I can't understand" system effectively telemonitors hearing aid users, improving their performance and daily device use. This user-friendly tool demonstrates good usability and enhances speech comprehension for individuals with hearing loss.
Area of Science:
- Audiology
- Digital Health
- Human-Computer Interaction
Background:
- Hearing aid use is often suboptimal, with users facing challenges in understanding speech and utilizing devices effectively.
- Telemonitoring and digital guidance systems offer a promising avenue to support hearing aid users and improve long-term outcomes.
Purpose of the Study:
- To develop and validate an internet-based telemonitoring system for hearing aid users.
- To assess the usability and long-term performance of the system in a pilot study.
Main Methods:
- The "I can hear, but I can't understand" system was developed based on literature recommendations.
- A pilot study involved 43 adults and older adults with hearing loss using hearing aids, monitored for 8-12 months.
- User performance was assessed using the Speech, Spatial and Qualities of Hearing Scale (SSQ), and usability with the System Usability Scale (SUS).
Main Results:
- Participants showed improved hearing aid performance and increased daily use after system-guided telemonitoring.
- The System Usability Scale (SUS) scores consistently exceeded 70, indicating good system usability.
- The Speech, Spatial and Qualities of Hearing Scale (SSQ) analysis revealed positive progress across all domains, particularly in hearing speech.
Conclusions:
- The "I can hear, but I can't understand" system is a user-friendly and effective tool for telemonitoring hearing aid users.
- The system facilitates improved hearing aid performance and user self-efficacy.
- Digital health solutions can significantly support individuals with hearing loss in managing their condition.

