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Improving communication for learning with students: expectations, feedback and feedforward.

Tim Ley1, Jolanta Kisielewska1, Tracey Collett1

  • 1Peninsula Medical School.

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|December 13, 2023
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Summary
This summary is machine-generated.

Improving communication in undergraduate medical education requires a strategic approach beyond assessments. Focusing on managing expectations, feedback, and feedforward from both student and teacher perspectives enhances learning engagement.

Keywords:
communicationfeed infeed upfeedbackfeedforwardformative assessmentmanaging expectations

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Area of Science:

  • Medical Education
  • Communication Studies

Background:

  • Higher education often assumes assessment drives learning, making it the primary communication focus between educators and students.
  • A broader communication strategy is necessary to prevent misunderstandings and maximize student engagement with learning.

Purpose of the Study:

  • To offer advice for enhancing communication about learning with students in undergraduate medical education.
  • To integrate literature and practical experience for improved educational communication strategies.

Main Methods:

  • Literature review and synthesis of practical experience in medical education.
  • Analysis of communication strategies concerning learning in undergraduate medical settings.

Main Results:

  • Effective communication requires planning and alignment with institutional values.
  • Key areas for communication include managing expectations (feed up/feed in), feedback, and feedforward.
  • Considering both student and teacher perspectives is crucial for all communication aspects.

Conclusions:

  • Inclusive communication structures that scaffold respectful information exchange are vital.
  • A comprehensive communication strategy impacts practical activities within the educational institution.